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SignalProof™ maximizes the value of your
engineering studies calculated with
EDX® SignalPro®, making them available for post-processing purposes.
Embed this toolkit into your web service and automate service level
pre-qualification for your network subscribers. Likewise, use this
toolkit to enhance the information provided to your call center
customer support team.
Features
Reduce Customer Acquisition and Retention Costs
SignalProof is an innovative and effective way to reduce customer
acquisition and retention costs by using your prediction studies to
find and keep your customers.
How does it work?
Geo-Location is First:
The power of SignalProof can be accessed in two ways:
- Visually: From your
website, your customers can use the Google™ Earth interactive
map-to-location tool through SignalProof to find the place where
they want to receive your service. Based on their click, the
geographic coordinates from Google Earth are passed to SignalProof.
- Address Look Up: An
address matching process converts the customer’s physical address
to geographic coordinates. Note: This requires the use of a
separately purchased address-matching database, available only in
the US & Canada.
Quality of Service is Determined Next: SignalProof uses the
selected coordinates to query your actual EDX SignalPro prediction
studies. You configure SignalProof to access one or more studies
and determine whether the selected location is within your
required service level thresholds.
Customers Get Immediate Feedback: A response is instantly
sent back to the customer telling them if service is available.
Polygon Filters
SignalProof can also use polygon files when searching for results.
These allow an unlimited number of areas to be designated as
absolutely “served” or “not-served” independent of the predicted
performance at these locations. This allows a quick update of the
pre-qualification process without having to re-do the engineering
study.
Completely Customizable
The interface configurations that query the prediction studies and
the information returned to the customer are completely
customizable in the toolkit. You select the criteria used to
qualify service levels, decide which prediction studies you want
to use for the process, and present your customer with your
customized marketing information.
It’s an Easy Return on Investment
Your customers pre-qualify themselves, significantly reducing the
number of service calls and truck rolls. You can even collect
valuable marketing data in the process by knowing who wants
service but is not able to receive it.
SignalProof is easily customizable and can also be used in batch
mode if you have a specific list of addresses where you want to
identify service opportunities.
Use it to Enhance Your Call Center Support
Your technical support team can use the same query
capabilities to troubleshoot self-installation connection
problems. By having the ability to compare prediction
data with live link data from the equipment, you can significantly
reduce the customer equipment returned due to installation
problems.
Details for Your Web Developers
The SignalProof toolkit comes with a general-purpose user
interface and sample reports for the study query configuration
that strongly follow the Model-View-Control philosophy. With
standardized web interfaces, the service provider web site can
easily make use of this toolkit application with Java Servlet
Pages. Results are provided directly over a standard network
protocol (HTTP, FTP, WebDAV, RPC, or CORBA) and can be stored in
data files for unique post-processing needs.
The web services included in SignalProof are independently
functioning tools, allowing for development, execution and
maintenance on separate servers. The engines are constructed
separately from the presentation interface, isolating proprietary
data from publicly accessible web servers.
It Just Makes Sense
Make the most of your network planning tool investment – get this
powerful, post-processing toolkit and put your engineering data to
work! SignalProof is a specialized, carrier-class application that
can be used with prediction study results from EDX SignalPro. |
